I flew out of Kansas City this past Wednesday on American Airlines Flight 322. After a delay because of weather, we took off. The first thing was that the plane was shuddering on take-off making the aircraft buzz. Next was the burning smell. Then, at 10,000 feet, it sounded like we hit a deer. There was a loud bang and a shudder. We turned around and made a rapid descent, being greeted by fire truck and emergency equipment on the runway.
Needless to say, it was tense. After landing the Captain was standing at the aircraft door. I asked him how many landings he had had to make like this. “Excluding simulators?” he asked. “One.”
I am glad that he had spent all that time practicing so that when there was a need for crisis management, he was ready.
Is your business ready if you “lost an engine”? Have you practiced what you would do in the event of a crisis? Your employees are depending on you.
Sit down, TODAY, and begin to write out your plan of action in case of a crisis, and then begin to practice it. At some point your business will need you to be ready.